Support Board
Date/Time: Thu, 26 Dec 2024 03:52:42 +0000
Post From: US Exchange startup
| [2015-11-24 21:11:28] |
| marty_nv - Posts: 85 |
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I am not sure what to do. 1. I paid $21 for US Exchange Data at $10.50 Through the usage port of Account Management 2. I noticed that the bill was for $55 and needed more money. 3. I checked the activation link and noticed that somehow I had clicked on a wrong link, and deactivated what shouldn't have been activated, with a message that it would be deactivated on the next billing cycle. But since it was never active anyway (lack of $55), I don't think this message is important. BUT 4. With a balance showing of $7 out of the original $21, I didn't have enough ($10.50) to cover US Exchange. So I added another $10 (total of $31.00 now). The balance is $17, but after signing all the forms (for the 3rd time, or so), I still get the attached error message that Bar Charts is not accepting the account. --attachment 1 shows BarChart acceptance of forms. --attachment 2 is SC's rejection by Barcharts. What do I do to view Stocks on US Equities? Thanks in advance for helping to fix the problem. a. Do I get credit for the difference between $10.50 cost and $31 paid--done within the past hour or so? b. There are 2 accounts listed, is that normal, or did I click something else incorrectly? |
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