Support Board
Date/Time: Thu, 26 Dec 2024 01:28:43 +0000
Post From: Interactive Brokers
| [2015-11-23 15:32:21] |
| Richard Reyes - Posts: 98 |
|
Please see Message Log below. I am having trouble connecting to Interactive Brokers. I have already spoke with the IB tech guy and he has run checks on his side of the linkup and he says that the problem is on the Sierra Charts side. Any and all help will be greatly appreciated. --------------------------------------------------------------------------- Interactive Brokers: Connecting to 7496:7496 | 2015-11-23 09:29:13 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-11-23 09:29:13 HTTP connection to www.sierrachart.com:80 (35) | Connected. | 2015-11-23 09:29:13 Requesting symbol settings for ib. Overwrite = off. | 2015-11-23 09:29:13 Symbol settings received. | 2015-11-23 09:29:13 Processed received symbol settings | 2015-11-23 09:29:14 Starting TWS auto-login thread. | 2015-11-23 09:29:17 TWS auto-login thread ending. | 2015-11-23 09:29:17 File >> Disconnect selected. | 2015-11-23 09:29:17 Interactive Brokers | Failed to connect to the data and trade server. | 2015-11-23 09:29:17 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-11-23 09:29:17 * Interactive Brokers | Disconnected. | 2015-11-23 09:29:17 HTTP connection to www.sierrachart.com:80 (35) | Closed. No error. | 2015-11-23 09:29:18 HTTP connection to www.sierrachart.com:80 (35) | Shutdown and closed. | 2015-11-23 09:29:18 Interactive Brokers: Connecting to 7496:7496 | 2015-11-23 09:29:31 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2015-11-23 09:29:34 Interactive Brokers | Failed to connect to the data and trade server. | 2015-11-23 09:29:34 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-11-23 09:29:34 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-11-23 09:29:34 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-11-23 09:29:34 Interactive Brokers | Disconnected. | 2015-11-23 09:29:34 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-11-23 09:29:34 Starting TWS auto-login thread. | 2015-11-23 09:29:35 TWS auto-login thread ending. | 2015-11-23 09:29:35 |