Support Board
Date/Time: Sun, 24 Nov 2024 05:06:58 +0000
Post From: Notice: Important Update for Interactive Brokers Users
| [2015-11-23 02:11:24] |
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As we implement the very complex method to resolve a simple Contract Year and Month for futures contracts we are thoroughly convinced, that that our complaints about Interactive Brokers are valid. For example, the contract data which make up the symbol for executions, is incomplete and does not even contain the Contract ID. When and if Interactive Brokers were to adopt the DTC protocol, they need to take the various "Contract" fields and combine them into 2 text strings. One for the Symbol and one for the Exchange. They need to have a standardized and clear and consistent methodology for this that must always be followed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-23 02:12:18
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