Support Board
Date/Time: Wed, 25 Dec 2024 18:32:31 +0000
Post From: SC real time feed lagging
| [2015-11-20 16:40:14] |
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canyon2 , we have confirmed that for your account the data is not being received to your side quickly enough and this is what is causing the lag. So this is an Internet connectivity issue. It is not a Sierra Chart server or data center connectivity problem. The issue is affecting only your account which confirms that. When we check the server there was at least 200 K of data pending to be sent to your account. In the next few days will be adding a low bandwidth option which will reduce the number of bid and ask quote updates, that users can use when the experience this kind of problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-20 16:41:11
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