Support Board
Date/Time: Sun, 24 Nov 2024 08:54:00 +0000
Post From: orders disappear/not transmitted to IB
| [2015-11-19 16:24:28] |
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Also when providing the Trade Activity Log always follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport The log you gave did not include any order fills which are essential to see. Although we were able to determine the problem anyway. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-19 16:24:55
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