Support Board
Date/Time: Sun, 24 Nov 2024 08:53:47 +0000
Post From: orders disappear/not transmitted to IB
| [2015-11-19 05:36:26] |
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Yes, there is a big problem: Obviously this is a BIG problem. Have a look at these: Order 2015-11-18 11:04:29.000 CL-200601-NYMEX Synchronized Internal Position to current Service Position. Current Position quantity: -1 Unspecified U4569756 Order 2015-11-18 11:12:20.000 CL-200601-NYMEX IB open order update 9970 -8515 Stop 1 Buy 41.84 Open None Order 2015-11-18 11:12:21.000 CL-200601-NYMEX IB order fill (execution) 9970 -8515 Stop 1 Buy 41.84 Filled 41.84 1 U456* -1 Order 2015-11-18 11:12:29.000 CL-200601-NYMEX Removing Position with quantity of 0 Unspecified U456* Order 2015-11-18 11:15:30.000 CL-200601-NYMEX Removing Position with quantity of 0 Unspecified U456* Notice the dates of those are 200601. This is something you need to explain or Interactive Brokers needs to explain. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-20 00:09:54
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