Support Board
Date/Time: Sun, 24 Nov 2024 08:29:14 +0000
Post From: orders disappear/not transmitted to IB
| [2015-11-18 18:33:33] |
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We will look this over. However, there is something else we need from you. Any time after the close today or when you can, restart Sierra Chart and connect to Trader Workstation from Sierra Chart. Do not open any charts. And then post a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We want to make sure there are no problems with Trader Workstation responding to the request to subscribe to Trade Position data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |