Support Board
Date/Time: Wed, 25 Dec 2024 04:51:43 +0000
Post From: PreRelease: 1319 charts/dom not updating
| [2015-11-05 11:40:55] |
| User742717 Mike - Posts: 86 |
|
Hello, I tested the pre release, but the charts/dom don't update, as if there's no price change and no orders on the DOM. I can't see any errors on the log, not sure how to debug it. Same PC/Network/working internet etc. DOM: http://www.sierrachart.com/image.php?l=1446723833372.png AMP/TTNet | Connecting. | 2015-11-05 05:27:52 TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-11-05 05:27:52 TT FIX Data socket (6) | Connected. | 2015-11-05 05:27:52 TT FIX Data: Sending the Logon message. | 2015-11-05 05:27:52 TT FIX Data: Connected. | 2015-11-05 05:27:53 TT FIX Trading | Connecting to 12.41.48.53. Port10500 | 2015-11-05 05:27:53 TT FIX Trading socket (7) | Connected. | 2015-11-05 05:27:53 TT FIX Trading: Sending the Logon message. | 2015-11-05 05:27:53 TT FIX Trading: Connected. | 2015-11-05 05:27:53 AMP/TTNet | Connected to data and trading server. | 2015-11-05 05:27:53 TT Gateway Status: Price server for the CME exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Order server for the CME exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Fill server for the CME exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Price server for the Eurex-B exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Order server for the Eurex-B exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Fill server for the Eurex-B exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Price server for the SSE exchange is Closed | 2015-11-05 05:27:54 TT Gateway Status: Order server for the SSE exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Fill server for the SSE exchange is Closed | 2015-11-05 05:27:54 TT Gateway Status: Price server for the TTSIM exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Order server for the TTSIM exchange is Open | 2015-11-05 05:27:54 TT Gateway Status: Fill server for the TTSIM exchange is Open | 2015-11-05 05:27:54 AMP/TTNet | Starting real-time market data updates for: 6E-201512-CME. ID: 1 | 2015-11-05 05:28:00 Requesting market data for 6E-201512-CME. Depth levels: 1 | 2015-11-05 05:28:00 Intraday data recording state for symbol 6E-201512-CME is set to download 'Pending'. | 2015-11-05 05:28:00 HD Request # 2 | Downloading Intraday chart data for 6E-201512-CME to the file 6E-201512-CME.scid. Service: ttamp | 2015-11-05 05:28:00 HD Request # 2 | Download start Date-Time: 2015-11-05 05:25:06.000 | 2015-11-05 05:28:00 HD Request # 2 | Using server: ttamp.sierracharts.com port 10149 | 2015-11-05 05:28:00 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-11-05 05:28:00 Socket (8) | Connected. | 2015-11-05 05:28:00 HD Request # 2 | Sending historical data logon request message. | 2015-11-05 05:28:00 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-11-05 05:25:06. Record interval: 0. Symbol: 6E-201512-CME | 2015-11-05 05:28:01 HD Request # 2 | Decompressing data. | 2015-11-05 05:28:01 HD Request # 2 | Receiving Intraday data for 6E-201512-CME starting at 2015-11-05 05:25:06 | 2015-11-05 05:28:01 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-11-05 05:25:13 | 2015-11-05 05:28:01 Socket (8) | Shutdown and closed. | 2015-11-05 05:28:01 The network socket for historical data has been closed. | 2015-11-05 05:28:01 HD Request # 2 | Received 157 records from 2015-11-05 05:25:06 to 2015-11-05 05:27:56 (2.8 minutes) and wrote 156 records for 6E-201512-CME | 2015-11-05 05:28:01 HD Request # 2 | Intraday download COMPLETE for 6E-201512-CME. Completion time: 1s. Unique request ID: 1 | 2015-11-05 05:28:01 Removed historical data download ID 1 | 2015-11-05 05:28:01 Real-time Intraday chart data file updates started for 6E-201512-CME | 2015-11-05 05:28:01 1316, works fine with no problems. AMP/TTNet | Connecting. | 2015-11-05 05:35:33 TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-11-05 05:35:33 TT FIX Data socket (9) | Connected. | 2015-11-05 05:35:33 TT FIX Data: Sending the Logon message. | 2015-11-05 05:35:33 TT FIX Data: Connected. | 2015-11-05 05:35:34 TT FIX Trading | Connecting to 12.41.48.53. Port10500 | 2015-11-05 05:35:34 TT FIX Trading socket (10) | Connected. | 2015-11-05 05:35:34 TT FIX Trading: Sending the Logon message. | 2015-11-05 05:35:34 TT FIX Trading: Connected. | 2015-11-05 05:35:34 AMP/TTNet | Connected to data and trading server. | 2015-11-05 05:35:34 TT Gateway Status: Price server for the CME exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Order server for the CME exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Fill server for the CME exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Price server for the Eurex-B exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Order server for the Eurex-B exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Fill server for the Eurex-B exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Price server for the SSE exchange is Closed | 2015-11-05 05:35:35 TT Gateway Status: Order server for the SSE exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Fill server for the SSE exchange is Closed | 2015-11-05 05:35:35 TT Gateway Status: Price server for the TTSIM exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Order server for the TTSIM exchange is Open | 2015-11-05 05:35:35 TT Gateway Status: Fill server for the TTSIM exchange is Open | 2015-11-05 05:35:35 AMP/TTNet | Starting real-time market data updates for: 6E-201512-CME. ID: 1 | 2015-11-05 05:35:57 Requesting market data for 6E-201512-CME. Depth levels: 1 | 2015-11-05 05:35:57 Intraday data recording state for symbol 6E-201512-CME is set to download 'Pending'. | 2015-11-05 05:35:57 HD Request # 3 | Downloading Intraday chart data for 6E-201512-CME to the file 6E-201512-CME.scid. Service: ttamp | 2015-11-05 05:35:57 HD Request # 3 | Download start Date-Time: 2015-11-05 05:35:28.000 | 2015-11-05 05:35:57 HD Request # 3 | Using server: ttamp.sierracharts.com port 10149 | 2015-11-05 05:35:57 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-11-05 05:35:57 Socket (11) | Connected. | 2015-11-05 05:35:57 HD Request # 3 | Sending historical data logon request message. | 2015-11-05 05:35:57 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-11-05 05:35:28. Record interval: 0. Symbol: 6E-201512-CME | 2015-11-05 05:35:58 HD Request # 3 | Decompressing data. | 2015-11-05 05:35:58 HD Request # 3 | Receiving Intraday data for 6E-201512-CME starting at 2015-11-05 05:35:28 | 2015-11-05 05:35:58 HD Request # 3 | Timestamp of first Intraday data file record written: 2015-11-05 05:35:29 | 2015-11-05 05:35:58 Socket (11) | Shutdown and closed. | 2015-11-05 05:35:58 The network socket for historical data has been closed. | 2015-11-05 05:35:58 HD Request # 3 | Received 12 records from 2015-11-05 05:35:28 to 2015-11-05 05:35:54 (26.0 seconds) and wrote 11 records for 6E-201512-CME | 2015-11-05 05:35:58 Added 3 Time and Sales records to Intraday data file for 6E-201512-CME after download. | 2015-11-05 05:35:58 HD Request # 3 | Intraday download COMPLETE for 6E-201512-CME. Completion time: 0s. Unique request ID: 2 | 2015-11-05 05:35:58 Removed historical data download ID 2 | 2015-11-05 05:35:58 Real-time Intraday chart data file updates started for 6E-201512-CME | 2015-11-05 05:35:58 Date Time Of Last Edit: 2015-11-05 11:46:22
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