Support Board
Date/Time: Wed, 25 Dec 2024 02:01:03 +0000
Post From: Issue with billing
| [2015-11-03 17:36:14] |
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1. This section here explains this: Sierra Chart Purchase and License Information: Renewing Access We are referring to Sierra Chart "usage time" to pay for access to Sierra Chart itself. The real-time data feed is a completely separate payment. So in your particular case you need to pay for Sierra Chart usage time in order to use Sierra Chart itself and then you also pay separately for the data feed. 2. Yes. You only paid for the data feed for November. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |