Support Board
Date/Time: Tue, 24 Dec 2024 18:15:54 +0000
Post From: i cant use my platform since 1 week ago
| [2015-11-02 13:08:21] |
| User10739 - Posts: 18 |
|
my platform doesn't work any more always giving me NOT CONNECTED Software version: 1282 | 2015-11-02 08:07:06 Uses New Spreadsheets | 2015-11-02 08:07:06 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2015-11-02 08:07:06 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2015-11-02 08:07:06 * Allow Support for Sierra Chart Data Feeds is enabled. | 2015-11-02 08:07:06 Current selected Data/Trading service: SC Forex Data (FXCM) | 2015-11-02 08:07:06 Chart Update Interval: 500 | 2015-11-02 08:07:06 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-11-02 08:07:06 2015-11-02 16:07:06 Local computer clock time | 2015-11-02 08:07:06 2015-11-02 13:07:06 GMT time | 2015-11-02 08:07:06 2015-11-02 08:07:06 Time zone adjusted time | 2015-11-02 08:07:06 Time difference to server time: 13 seconds. | 2015-11-02 08:07:06 Program path: C:\SierraChart\ | 2015-11-02 08:07:06 Data Files path: C:\SierraChart\Data\ | 2015-11-02 08:07:06 OS Version Number: 6.1 | 2015-11-02 08:07:06 Locale Information: C | 2015-11-02 08:07:06 Checking for new symbol settings for fxcm | 2015-11-02 08:07:06 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-11-02 08:07:06 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-11-02 08:07:06 Symbol settings are up-to-date for fxcm | 2015-11-02 08:07:06 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-11-02 08:07:11 * HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-11-02 08:07:11 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-11-02 08:07:11 |