Support Board
Date/Time: Tue, 24 Dec 2024 18:24:41 +0000
Post From: Data Feed
| [2015-10-28 14:37:42] |
| User60772 - Posts: 13 |
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Hi, With reference to the above messages, my demo account with Rithmic has now expired and I am still unable access the full CME group data feed even though I have just activated it and put my AMP Futures account login details into the Data/Trade Service Settings window as instructed. I would like to be able to use this service via Sierra Charts as it is considerably cheaper than using the data feed from Rithmic. I have copied the error message I get when I try to connect below. Can you help? Software version: 1298 | 2015-10-28 14:21:07 Uses New Spreadsheets | 2015-10-28 14:21:07 Usage end date: 2016-11-17 | 2015-10-28 14:21:07 Enabled for: Advanced Features. | 2015-10-28 14:21:07 Enabled for: Advanced Features 2. | 2015-10-28 14:21:07 Enabled for: Sierra Chart Historical Data Service. | 2015-10-28 14:21:07 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-10-28 14:21:07 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-10-28 14:21:07 Enabled for: DOW INDEXES exchange. | 2015-10-28 14:21:07 Received 1 data feed usernames. | 2015-10-28 14:21:07 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-10-28 14:21:07 Current selected Data/Trading service: Rithmic Trading | 2015-10-28 14:21:07 Chart Update Interval: 500 | 2015-10-28 14:21:07 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-10-28 14:21:07 2015-10-28 14:21:07 Local computer time | 2015-10-28 14:21:07 2015-10-28 14:21:07 Local computer time in UTC | 2015-10-28 14:21:07 2015-10-28 14:21:07 Local computer time in SC Time Zone | 2015-10-28 14:21:07 2015-10-28 14:21:07 Server time in UTC | 2015-10-28 14:21:07 Local computer UTC time and Server UTC time difference: 1 seconds. | 2015-10-28 14:21:07 Program path: C:\SierraChart\ | 2015-10-28 14:21:07 Data Files path: C:\SierraChart\Data\ | 2015-10-28 14:21:07 OS Version Number: 6.1 | 2015-10-28 14:21:07 Locale Information: C | 2015-10-28 14:21:07 Checking for new symbol settings for rim | 2015-10-28 14:21:07 Rithmic Trading | Port for executable: 55708 | 2015-10-28 14:21:12 Listening socket (652), port 55708 | Closed. | 2015-10-28 14:21:12 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-10-28 14:21:12 Symbol settings are up-to-date for rim | 2015-10-28 14:21:14 Rithmic Trading | Connecting to the server 127.0.0.1. Port 55708 | 2015-10-28 14:21:14 Socket (4) | Connected. | 2015-10-28 14:21:14 Rithmic Trading | Connected to server. | 2015-10-28 14:21:14 Rithmic Trading | Sending logon request message. | 2015-10-28 14:21:14 Rithmic Trading | Starting the connection process to data and trading service. | 2015-10-28 14:21:14 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-10-28 14:21:14 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-10-28 14:21:14 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-10-28 14:21:29 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-10-28 14:21:29 Rithmic Trading | Server Name: DTC Bridge. | 2015-10-28 14:21:29 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2015-10-28 14:21:29 Rithmic Trading | Logon error from server | 2015-10-28 14:21:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-28 14:21:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-28 14:21:29 Socket (4) | Shutdown and closed. | 2015-10-28 14:21:29 Rithmic Trading | Disconnected from the server. | 2015-10-28 14:21:29 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-28 14:21:29 Date Time Of Last Edit: 2015-10-28 19:18:29
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