Support Board
Date/Time: Tue, 24 Dec 2024 16:07:12 +0000
Post From: TAL not recording trades/communicating with server in version 1316
| [2015-10-28 05:02:08] |
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We have prepared this new documentation for this kind of problem: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#MissingTradeActivityAndBackupFiles Also, you are running an older version of Sierra Chart. So back up files are not made of the Trade Activity Log file in case the problem is the file became damaged or corrupted. You will need to update Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |