Support Board
Date/Time: Tue, 24 Dec 2024 16:22:31 +0000
Post From: Sierra connect to data feed issue
| [2015-10-27 21:30:30] |
| User905837 - Posts: 3 |
|
I was given Sierra Chart login details through Amp (my clearing firm). At the time I was using CQG for data feed. I had input my CQG login details on the platform and was automatically connected after clicking on the Sierra icon on my desktop. I decided to change from CQG to Rithmic. Even after changing the data feed login details from CQG to Ritmic, when I open the platform everyday it still tries to connect to CQG automatically and obviously fails. I then have to go change the data feed login details to Rithmic every time and connect manually. It's like my Sierra login credentials are constantly associated with CQG. I don't understand how to solve this issue. Thank you. |