Support Board
Date/Time: Wed, 27 Nov 2024 11:56:39 +0000
Post From: volume from interactive brokers data is incorrect
| [2015-10-19 23:53:01] |
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Update Sierra Chart with Help >> Download Prerelease. Here are instructions: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate After the update set Global Settings >> Data/Trade Service Settings >> Output Debugging Messages to True. Connect to Interactive Brokers and only open one Historical Daily chart where you are having this problem. Please only open one chart otherwise there will be too much information and make it confusing. After the chart is open select Edit >>Delete All Data and Download. Post a copy of the Message Log. We will have a look. When done, set Global Settings >> Data/Trade Service Settings >> Output Debugging Messages to False. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-19 23:53:59
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