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Date/Time: Mon, 23 Dec 2024 23:24:53 +0000



Post From: *** URGENT *** ... no Data stream after update to 1307 (FXCM)

[2015-10-12 02:25:00]
Sierra Chart Engineering - Posts: 104368
Let us know at the moment what symbols you are not receiving data for. There should not be any.

There was a problem with the FXCM data feed earlier this evening which has now been resolved. About 45 minutes ago.

For some CFD symbols there is missing data but we will see if we can patch those.

If you are missing data for any Forex pairs, follow these instructions here to re-download the data:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-10-12 02:25:24