Support Board
Date/Time: Mon, 23 Dec 2024 10:22:50 +0000
Post From: NOTICE: Users running Versions 1290 through 1295 Must Update at this Time
| [2015-09-18 23:45:08] |
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An update to the current version is required for any user running Sierra Chart 1290 through version 1295. Due to some recent changes with historical data downloading, there were some issues with which arose from this which now have been resolved. Since historical data downloading is one of the most critical functions of the program, we are locking out versions 1290 through 1295. When you start Sierra Chart, the new version will be automatically downloaded and you will be prompted to install it once the download is complete. The download occurs in the background after starting Sierra Chart. You will not be able to connect to the data feed, until you install the current version of Sierra Chart. If you have any questions let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |