Support Board
Date/Time: Mon, 23 Dec 2024 09:46:38 +0000
Post From: AdminMessage: S,STATS,,,,,1,0,0,1,,,Not Connected,5.1.1.3,437815,0,0,,22.11,0.07,, | 2015-
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AdminMessage: S,STATS,,,,,1,0,0,1,,,Not Connected,5.1.1.3,437815,0,0,,22.11,0.07,,
i am seeing a new line in the log with this error every second. it just keeps filling the log. DTN is connecting ok. please advise
If you are seeing that message, then the connection most definitely cannot be OK to DTN IQ Feed. Follow step number 10 to exit from the IQ feed software: DTN IQ Feed Data Service: Setup Instructions Failed to open the file S:\SIERRADATA2\@EU#C.scid for reading. Windows error code 3: The system cannot find the path specified. Intraday data file does not exist. File: S:\SIERRADATA2\@EU#C.scid | 2015-09-14 02:12:15
We think the problem with this is that the chart is using data from a remote chart data file. We are working on documentation for how to change this to the current instance you are using.For now just open new charts. Also, any time you have a problem like this, do not wait around for us to respond. Just open new charts since this takes time for us to analyze. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-14 17:57:36
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