Support Board
Date/Time: Mon, 23 Dec 2024 07:59:01 +0000
Post From: CTV Window loses position when window is maximized and chart #5 detached/re-attached
| [2015-09-11 03:14:27] |
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I am able to duplicate it all the time. I suggest you save the chartbook with 6 charts then close Sierra Chart. Run Sierra Chart again, open the chartbook. Try checking the positioning of the CTV on the tiled window first, then maximize and check CTV position, then resize back check the position. Do this for all the charts and you'll see the window positioning is inconsistent. I tried this by creating a chartbook and put 6 clean charts with only price and no studies just to eliminate the possibility that the studies I have may be contributing to this issue.
We have done thorough testing and a code review and this problem cannot be duplicated and the functionality works perfectly. 2 programmers worked on this. We did make some minor changes that perhaps might make a difference but probably not. The changes will be released in version 1295. If you still notice the problem, just respond with one single sentence and we will decide how best to help you. But if you do notice the problem, it is clear the issue is system specific and it would not be surprising if there is invalid data being given by your system regarding window coordinates. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |