Support Board
Date/Time: Mon, 23 Dec 2024 08:53:04 +0000
Post From: Multiple Volume profile
| [2015-09-10 11:22:56] |
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This is not FOR ME to work out but for you to explain why this is not working (unless I have the wrong forum here)?
You do have the correct Support Board. We do not agree with your conclusion here. It is most essential to have a very good understanding of what you are working with and analyze the problem on your side as much as possible before bringing the issue to Sierra Chart support. That is far more productive for you and for us. And it is the user who always has the best perspective of the problem because they are working directly with the software and the data. We should only be relied on when there has been a reasonable effort made on your side to understand the problem first and the causes with a situation like this. It is essential to look through the price data, the volume data, and the rollover dates using something like 120 minute bars, in this case, to make sure the data is reasonably correct and present in the chart before performing study analysis which has a dependency on that data. You can never trust the data will always be correct no matter what data feed it comes from. We cannot stress this enough. This is why we are not making this easy. Because if you are not performing this simple step, therefore you cannot trust the results that you are getting. Have a look at this section here: http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#DisplayingRolloverDatesContractMonths Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-11 00:36:58
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