Support Board
Date/Time: Mon, 23 Dec 2024 05:35:07 +0000
Post From: Latency or Sticky Cancelled Orders - not sure?
| [2015-09-09 03:05:22] |
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Based on the information given this would either be due to a server problem or other network connectivity problem to the trading server. We see you are using CQG FIX. We would think with that kind of connection, problem like this are not going to be likely. We usually do not hear about this kind of problem with CQG FIX. When you notice this, select File >>Disconnect and File >> Connect to Data Feed. This will refresh the order list from the server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-09 03:05:38
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