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Date/Time: Mon, 23 Dec 2024 05:46:40 +0000



Post From: Sierra won't connect to IB, here is the message log

[2015-09-08 19:12:21]
Sierra Chart Engineering - Posts: 104368
We need to understand this better. We need to see the Trade Activity Log lines for the order you are submitting which is not going to Interactive Brokers.

Follow the instructions here to provide this:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing