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Date/Time: Mon, 23 Dec 2024 05:13:00 +0000



Post From: Sierra won't connect to IB, here is the message log

[2015-09-08 17:25:12]
Sierra Chart Engineering - Posts: 104368

I have connected SC to IB, but when I enter an order in SC, it is not transmitted to IB. What do I have to fix?
Do you see the order in Sierra Chart with a Status of "Order Sent"? You can check this Status in Trade >> Trade Orders and Positions >> Orders.

Today all day I have the same issue with IB, it connects it disconnects and the orders dont pass
Start a New Support Request about this:
https://www.sierrachart.com/SupportBoard.php?do=NewThread&ForumID=0

And provide us the Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-08 17:25:28