Support Board
Date/Time: Thu, 26 Dec 2024 03:23:31 +0000
Post From: Compressed intraday data file issue
| [2015-09-07 22:08:23] |
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Thank you for bringing this to our attention. This problem is now fixed and we will be releasing a new version later today. For now re-download the data for all contract months in that chart you posted, by following the instructions here: http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading It contains multiple contract months. After the compression of data, the problem is that the open price for the compressed data records is 0 because they previously contained bid and ask data, and this causes an obvious problem when back adjustments are performed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-07 22:09:47
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