Support Board
Date/Time: Mon, 23 Dec 2024 12:39:20 +0000
Post From: Login issue
| [2015-09-04 13:49:24] |
| User608741 - Posts: 6 |
|
Software version: 1290 | 2015-09-04 14:47:23 Uses New Spreadsheets | 2015-09-04 14:47:23 Usage end date: 2015-10-19 | 2015-09-04 14:47:23 Enabled for: Advanced Features. | 2015-09-04 14:47:23 Enabled for: Sierra Chart Historical Data Service. | 2015-09-04 14:47:23 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-09-04 14:47:23 Current selected Data/Trading service: CQG FIX Trading | 2015-09-04 14:47:23 Chart Update Interval: 500 | 2015-09-04 14:47:23 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-09-04 14:47:23 2015-09-04 14:47:23 Local computer clock time | 2015-09-04 14:47:23 2015-09-04 13:47:23 GMT time | 2015-09-04 14:47:23 2015-09-04 14:47:23 Time zone adjusted time | 2015-09-04 14:47:23 Time difference to server time: 9 seconds. | 2015-09-04 14:47:23 Program path: C:\SierraChart\ | 2015-09-04 14:47:23 Data Files path: C:\SierraChart\Data\ | 2015-09-04 14:47:23 OS Version Number: 6.2 | 2015-09-04 14:47:23 Locale Information: C | 2015-09-04 14:47:23 Checking for new symbol settings for cqg | 2015-09-04 14:47:23 Symbol settings are up-to-date for cqg | 2015-09-04 14:47:25 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-09-04 14:47:28 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-09-04 14:47:28 socket (4) | Connected. | 2015-09-04 14:47:29 CQG FIX: Sending the Logon message. | 2015-09-04 14:47:29 CQG FIX Trading | Connected to trading server. | 2015-09-04 14:47:29 CQG FIX Trading | Connecting to market data server api.cqg.com | 2015-09-04 14:47:29 Connecting to websocket server. | 2015-09-04 14:47:29 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2015-09-04 14:47:29 Socket (5) | Connected. | 2015-09-04 14:47:29 Socket (5) | Starting SSL 3/2 connection. | 2015-09-04 14:47:29 CQG FIX - FCM name: ADM | 2015-09-04 14:47:29 Socket (5) | SSL connection established. | 2015-09-04 14:47:30 Opening websocket. | 2015-09-04 14:47:30 Sending websocket handshake. | 2015-09-04 14:47:30 Received websocket handshake acknowledgment. | 2015-09-04 14:47:30 Web socket state is now open. | 2015-09-04 14:47:30 CQG FIX Trading | Websocket connected. | 2015-09-04 14:47:30 CQG FIX Trading | Sending market data logon message. | 2015-09-04 14:47:30 CQG FIX Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2015-09-04 14:47:30 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-04 14:47:30 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-04 14:47:30 CQG FIX: DisconnectFIX called. | 2015-09-04 14:47:30 CQG FIX: Sending a Logout message. | 2015-09-04 14:47:30 Socket (5) | SSL shutdown indicates not able to send 'close notify'. | 2015-09-04 14:47:30 Socket (5) | SSL has been shut down. | 2015-09-04 14:47:30 Socket (5) | SSL object has been freed. SSL state is now disconnected. | 2015-09-04 14:47:30 Socket (5) | Shutdown and closed. | 2015-09-04 14:47:30 CQG FIX Trading | Websocket closed. | 2015-09-04 14:47:30 CQG FIX Trading | Disconnected. | 2015-09-04 14:47:30 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-04 14:47:30 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2015-09-04 14:47:30 socket (4) | Shutdown and closed. | 2015-09-04 14:47:30 CQG FIX: Logged out and disconnected. | 2015-09-04 14:47:30 CQG FIX: Disconnected. | 2015-09-04 14:47:30 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-09-04 14:47:35 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-09-04 14:47:35 socket (6) | Connected. | 2015-09-04 14:47:35 CQG FIX: Sending the Logon message. | 2015-09-04 14:47:35 CQG FIX Trading | Connected to trading server. | 2015-09-04 14:47:36 CQG FIX Trading | Connecting to market data server api.cqg.com | 2015-09-04 14:47:36 Connecting to websocket server. | 2015-09-04 14:47:36 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2015-09-04 14:47:36 Socket (7) | Connected. | 2015-09-04 14:47:36 Socket (7) | Starting SSL 3/2 connection. | 2015-09-04 14:47:36 CQG FIX - FCM name: ADM | 2015-09-04 14:47:36 Socket (7) | SSL connection established. | 2015-09-04 14:47:36 Opening websocket. | 2015-09-04 14:47:36 Sending websocket handshake. | 2015-09-04 14:47:36 Received websocket handshake acknowledgment. | 2015-09-04 14:47:37 Web socket state is now open. | 2015-09-04 14:47:37 CQG FIX Trading | Websocket connected. | 2015-09-04 14:47:37 CQG FIX Trading | Sending market data logon message. | 2015-09-04 14:47:37 CQG FIX Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2015-09-04 14:47:37 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-04 14:47:37 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-04 14:47:37 CQG FIX: DisconnectFIX called. | 2015-09-04 14:47:37 CQG FIX: Sending a Logout message. | 2015-09-04 14:47:37 Socket (7) | SSL shutdown indicates not able to send 'close notify'. | 2015-09-04 14:47:37 Socket (7) | SSL has been shut down. | 2015-09-04 14:47:37 Socket (7) | SSL object has been freed. SSL state is now disconnected. | 2015-09-04 14:47:37 Socket (7) | Shutdown and closed. | 2015-09-04 14:47:37 CQG FIX Trading | Websocket closed. | 2015-09-04 14:47:37 CQG FIX Trading | Disconnected. | 2015-09-04 14:47:37 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-04 14:47:37 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2015-09-04 14:47:37 socket (6) | Shutdown and closed. | 2015-09-04 14:47:37 CQG FIX: Logged out and disconnected. | 2015-09-04 14:47:37 CQG FIX: Disconnected. | 2015-09-04 14:47:37 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-09-04 14:47:42 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-09-04 14:47:42 socket (8) | Connected. | 2015-09-04 14:47:42 CQG FIX: Sending the Logon message. | 2015-09-04 14:47:42 CQG FIX Trading | Connected to trading server. | 2015-09-04 14:47:42 CQG FIX Trading | Connecting to market data server api.cqg.com | 2015-09-04 14:47:42 Connecting to websocket server. | 2015-09-04 14:47:42 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2015-09-04 14:47:42 CQG FIX - FCM name: ADM | 2015-09-04 14:47:42 Socket (9) | Connected. | 2015-09-04 14:47:42 Socket (9) | Starting SSL 3/2 connection. | 2015-09-04 14:47:42 Socket (9) | SSL connection established. | 2015-09-04 14:47:43 Opening websocket. | 2015-09-04 14:47:43 Sending websocket handshake. | 2015-09-04 14:47:43 Received websocket handshake acknowledgment. | 2015-09-04 14:47:43 Web socket state is now open. | 2015-09-04 14:47:43 CQG FIX Trading | Websocket connected. | 2015-09-04 14:47:43 CQG FIX Trading | Sending market data logon message. | 2015-09-04 14:47:43 CQG FIX Trading | Market data logon unsuccessful. Server message: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2015-09-04 14:47:43 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-04 14:47:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-04 14:47:43 CQG FIX: DisconnectFIX called. | 2015-09-04 14:47:43 CQG FIX: Sending a Logout message. | 2015-09-04 14:47:43 Socket (9) | SSL shutdown indicates not able to send 'close notify'. | 2015-09-04 14:47:43 Socket (9) | SSL has been shut down. | 2015-09-04 14:47:43 Socket (9) | SSL object has been freed. SSL state is now disconnected. | 2015-09-04 14:47:43 Socket (9) | Shutdown and closed. | 2015-09-04 14:47:43 CQG FIX Trading | Websocket closed. | 2015-09-04 14:47:43 CQG FIX Trading | Disconnected. | 2015-09-04 14:47:43 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-04 14:47:43 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2015-09-04 14:47:44 socket (8) | Shutdown and closed. | 2015-09-04 14:47:44 CQG FIX: Logged out and disconnected. | 2015-09-04 14:47:44 CQG FIX: Disconnected. | 2015-09-04 14:47:44 is |