Support Board
Date/Time: Mon, 23 Dec 2024 03:06:12 +0000
Post From: VIX futures via IB
| [2015-09-02 19:53:38] |
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This is the problem: Symbol Error - VIX-201509-CFE-USD-1000 is unknown, unavailable, or improperly formatted. The contract description specified for VIX is ambiguous. | 2015-09-02 15:33:06 Symbol Error - VIX-201509-CFE-USD-1000 is unknown, unavailable, or improperly formatted. The contract description specified for VIX is ambiguous. | 2015-09-02 15:33:06 This clearly is a problem on the Interactive Brokers side because that symbol is definitely not ambiguous. Not at all. You will need to contact Interactive Brokers for help with this. Explain to them, the relevant contract details are specified when requesting market data using the different parts of this symbol: VIX-201509-CFE-USD-1000 And the TWS API is still saying it is ambiguous. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-02 19:54:15
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