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Date/Time: Mon, 23 Dec 2024 03:15:15 +0000



Post From: Market data are delayed

[2015-09-01 17:56:07]
Sierra Chart Engineering - Posts: 104368
We cannot do that. Sierra Chart is not responsible for trading losses. Under no circumstances, would any technology provider make a refund related to trading losses under these conditions. This is a standard agreement.

We could refund the value of the data feed for one day as usage time credit to your account. We will add 2 days of credit to your Sierra Chart account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-01 18:08:51