Support Board
Date/Time: Mon, 23 Dec 2024 03:41:08 +0000
Post From: data delay
| [2015-09-01 17:16:27] |
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Regarding any problem with the SC Exchange Data Feed for stocks, aside from this delay this morning, report that in a separate thread. Not here. The cause of the data delay this morning is unknown but we strongly suspect it was a limited bandwidth problem for the outbound Internet connection. We did not observe any problems with any of the software processes running on the servers. The CPU loads were normal and we were observing no delays with market data processing. We are going to add some additional logging to monitor the outbound buffer size for individual clients so we can better understand the problem if this were to occur again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-01 19:50:06
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