Support Board
Date/Time: Mon, 23 Dec 2024 03:52:52 +0000
Post From: data delay
| [2015-09-01 16:10:20] |
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Your US Equities datafeed has had consistent delays around the opening bell for weeks now. This is the first we have heard of this regarding a problem during the last month. Please be sure to let us know about it when it happens. Otherwise, we will not know if we do not have any reports of the problem. We do remember a report of this months ago from a user. It may have been you. We did take some corrective action and we were not aware there was any problem after. How much of a delay do you notice? We will monitor for it. I've also made posts regarding the erroneous way historical daily bars are displayed before the opening bell. We are aware of this and we have implemented a solution on one of the servers. This has to do with the data from Barchart. The daily high and low before the open includes the prior session high and low and this is why you see what you do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-01 17:17:14
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