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Date/Time: Mon, 23 Dec 2024 01:13:06 +0000



Post From: Prices not updating

[2015-09-01 09:46:24]
Sierra Chart Engineering - Posts: 104368
You must use Fast Trade for Data Throughput and Buffering. After changing that setting it is necessary to reconnect to the data feed.

This is the relevant help topic for the problem:
Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html

We suspect the problem is related to the FIX connection . It probably relates to the additional latency and the available bandwidth for your connection.

Longer-term if you continue to have the problem, the only reasonable solution is going to be to use the Sierra Chart Exchange Data Feed with CTS:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing