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Date/Time: Mon, 23 Dec 2024 00:47:06 +0000



Post From: can't access data provider

[2015-08-28 19:47:38]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message:

Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-08-28 14:56:10

For this kind of error refer to step 17 here:
Rithmic Trading Platform Service: Setup Instructions

Unfortunately there are many causes and it is hard to know which one is the cause.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing