Support Board
Date/Time: Mon, 23 Dec 2024 01:00:40 +0000
Post From: can't access data provider
| [2015-08-28 18:59:59] |
| User198370 - Posts: 2 |
|
I tired re-setting and here is the message log: Software version: 1282 | 2015-08-28 14:55:25 Uses New Spreadsheets | 2015-08-28 14:55:25 Usage end date: 2015-09-12 | 2015-08-28 14:55:25 Enabled for: Advanced Features. | 2015-08-28 14:55:25 Enabled for: Advanced Features 2. | 2015-08-28 14:55:25 Enabled for: Sierra Chart Historical Data Service. | 2015-08-28 14:55:25 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-28 14:55:25 Current selected Data/Trading service: Rithmic Trading | 2015-08-28 14:55:25 Chart Update Interval: 500 | 2015-08-28 14:55:25 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-08-28 14:55:25 2015-08-28 14:55:25 Local computer clock time | 2015-08-28 14:55:25 2015-08-28 18:55:25 GMT time | 2015-08-28 14:55:25 2015-08-28 14:55:25 Time zone adjusted time | 2015-08-28 14:55:25 Time difference to server time: 8 seconds. | 2015-08-28 14:55:25 Program path: C:\SierraChart\ | 2015-08-28 14:55:25 Data Files path: C:\SierraChart\Data\ | 2015-08-28 14:55:25 OS Version Number: 6.1 | 2015-08-28 14:55:25 Locale Information: C | 2015-08-28 14:55:25 Checking for new symbol settings for rim | 2015-08-28 14:55:25 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-28 14:55:25 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-28 14:55:25 Symbol settings are up-to-date for rim | 2015-08-28 14:55:25 Rithmic Trading | Port for executable: 53560 | 2015-08-28 14:55:30 Listening socket (1420), port 53560 | Closed. | 2015-08-28 14:55:30 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-08-28 14:55:30 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-08-28 14:55:30 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-08-28 14:55:30 Service is currently connecting. | 2015-08-28 14:55:31 * Rithmic Trading | Connecting to the server 127.0.0.1. Port 53560 | 2015-08-28 14:55:32 Socket (2) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:55:33 Socket (2) | Shutdown and closed. | 2015-08-28 14:55:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:55:33 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:55:33 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:55:33 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:55:33 Rithmic Trading | Port for executable: 53562 | 2015-08-28 14:55:35 Listening socket (1428), port 53562 | Closed. | 2015-08-28 14:55:35 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-08-28 14:55:35 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53562 | 2015-08-28 14:55:37 Socket (3) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:55:38 Socket (3) | Shutdown and closed. | 2015-08-28 14:55:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:55:38 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:55:38 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:55:38 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:55:38 Rithmic Trading | Port for executable: 53564 | 2015-08-28 14:55:40 Listening socket (904), port 53564 | Closed. | 2015-08-28 14:55:40 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-08-28 14:55:40 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53564 | 2015-08-28 14:55:42 Socket (4) | Connected. | 2015-08-28 14:55:42 Rithmic Trading | Connected to server. | 2015-08-28 14:55:42 Rithmic Trading | Sending logon request message. | 2015-08-28 14:55:42 Rithmic Trading | Starting the connection process to data and trading service. | 2015-08-28 14:55:42 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-08-28 14:55:42 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-08-28 14:55:42 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-08-28 14:55:44 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-08-28 14:55:44 Rithmic Trading | Server Name: DTC Bridge. | 2015-08-28 14:55:44 Rithmic Trading | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-08-28 14:55:44 Rithmic Trading | Logon error from server | 2015-08-28 14:55:44 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:55:44 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:55:44 Socket (4) | Shutdown and closed. | 2015-08-28 14:55:44 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:55:44 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:55:44 Rithmic Trading | Bridge process is still running. | 2015-08-28 14:55:46 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53564 | 2015-08-28 14:55:48 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:55:49 Socket (5) | Shutdown and closed. | 2015-08-28 14:55:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:55:49 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:55:49 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:55:49 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:55:49 Rithmic Trading | Bridge process is still running. | 2015-08-28 14:55:51 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53564 | 2015-08-28 14:55:53 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:55:54 Socket (6) | Shutdown and closed. | 2015-08-28 14:55:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:55:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:55:54 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:55:54 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:55:54 Rithmic Trading | Bridge process is still running. | 2015-08-28 14:55:56 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53564 | 2015-08-28 14:55:58 Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:55:59 Socket (7) | Shutdown and closed. | 2015-08-28 14:55:59 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:55:59 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:55:59 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:55:59 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:55:59 Rithmic Trading | Bridge process is still running. | 2015-08-28 14:56:01 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53564 | 2015-08-28 14:56:03 Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:56:04 Socket (8) | Shutdown and closed. | 2015-08-28 14:56:04 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:56:04 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:56:04 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:56:04 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:56:04 Rithmic Trading | Port for executable: 53582 | 2015-08-28 14:56:06 Listening socket (1436), port 53582 | Closed. | 2015-08-28 14:56:06 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-08-28 14:56:06 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53582 | 2015-08-28 14:56:08 Socket (9) | Connected. | 2015-08-28 14:56:08 Rithmic Trading | Connected to server. | 2015-08-28 14:56:08 Rithmic Trading | Sending logon request message. | 2015-08-28 14:56:08 Rithmic Trading | Starting the connection process to data and trading service. | 2015-08-28 14:56:08 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-08-28 14:56:08 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-08-28 14:56:08 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-08-28 14:56:10 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-08-28 14:56:10 Rithmic Trading | Server Name: DTC Bridge. | 2015-08-28 14:56:10 Rithmic Trading | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-08-28 14:56:10 Rithmic Trading | Logon error from server | 2015-08-28 14:56:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:56:10 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:56:10 Socket (9) | Shutdown and closed. | 2015-08-28 14:56:10 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:56:10 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:56:10 Rithmic Trading | Bridge process is still running. | 2015-08-28 14:56:12 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53582 | 2015-08-28 14:56:14 Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:56:15 Socket (10) | Shutdown and closed. | 2015-08-28 14:56:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:56:15 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:56:15 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:56:15 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:56:15 Rithmic Trading | Bridge process is still running. | 2015-08-28 14:56:17 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53582 | 2015-08-28 14:56:19 Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:56:20 Socket (11) | Shutdown and closed. | 2015-08-28 14:56:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:56:20 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:56:20 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:56:20 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:56:20 Rithmic Trading | Bridge process is still running. | 2015-08-28 14:56:22 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53582 | 2015-08-28 14:56:24 Socket (12) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:56:25 Socket (12) | Shutdown and closed. | 2015-08-28 14:56:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:56:25 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:56:25 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:56:25 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:56:25 Rithmic Trading | Bridge process is still running. | 2015-08-28 14:56:27 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53582 | 2015-08-28 14:56:29 Socket (13) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-28 14:56:30 Socket (13) | Shutdown and closed. | 2015-08-28 14:56:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-28 14:56:30 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-28 14:56:30 Rithmic Trading | Disconnected from the server. | 2015-08-28 14:56:30 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-28 14:56:30 Obviously, still no connection. |