Support Board
Date/Time: Mon, 23 Dec 2024 00:22:14 +0000
Post From: can't access data provider
| [2015-08-28 15:07:42] |
| User198370 - Posts: 2 |
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Software version: 1282 | 2015-08-28 10:21:34 Uses New Spreadsheets | 2015-08-28 10:21:34 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2015-08-28 10:21:34 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2015-08-28 10:21:34 * Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-28 10:21:34 Current selected Data/Trading service: Rithmic Trading | 2015-08-28 10:21:34 Chart Update Interval: 500 | 2015-08-28 10:21:34 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-08-28 10:21:34 2015-08-28 10:21:34 Local computer clock time | 2015-08-28 10:21:34 2015-08-28 14:21:34 GMT time | 2015-08-28 10:21:34 2015-08-28 10:21:34 Time zone adjusted time | 2015-08-28 10:21:34 Time difference to server time: 8 seconds. | 2015-08-28 10:21:34 Program path: C:\SierraChart\ | 2015-08-28 10:21:34 Data Files path: C:\SierraChart\Data\ | 2015-08-28 10:21:34 OS Version Number: 6.1 | 2015-08-28 10:21:35 Locale Information: C | 2015-08-28 10:21:35 Checking for new symbol settings for rim | 2015-08-28 10:21:35 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-28 10:21:35 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-28 10:21:35 Symbol settings are up-to-date for rim | 2015-08-28 10:21:35 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-08-28 10:21:40 * HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-08-28 10:21:40 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-08-28 10:21:40 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-08-28 10:21:49 * Current selected Data/Trading service: Rithmic Trading | 2015-08-28 10:22:21 Current selected Data/Trading service: Rithmic Trading | 2015-08-28 10:30:35 Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-08-28 10:30:56 * My demo account was set-up through Amp Futures and I have notified them of my problem. They suggested I contact Sierra Charts. |