Support Board
Date/Time: Sun, 22 Dec 2024 22:12:50 +0000
Post From: can't open my chartbook
| [2015-08-25 20:26:46] |
| chris12 - Posts: 53 |
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i desinstalled Avast from my computer but the problem still present: Software version: 1282 | 2015-08-25 21:53:57 Uses New Spreadsheets | 2015-08-25 21:53:57 Usage end date: 2016-02-02 | 2015-08-25 21:53:57 Enabled for: Advanced Features. | 2015-08-25 21:53:57 Enabled for: Advanced Features 2. | 2015-08-25 21:53:57 Enabled for: Sierra Chart Historical Data Service. | 2015-08-25 21:53:57 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-08-25 21:53:57 Enabled for: EUREX exchange. | 2015-08-25 21:53:57 Received 1 data feed usernames. | 2015-08-25 21:53:57 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-25 21:53:57 Current selected Data/Trading service: SC Exchange Data | 2015-08-25 21:53:57 Chart Update Interval: 500 | 2015-08-25 21:53:57 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-08-25 21:53:57 2015-08-25 21:53:57 Local computer clock time | 2015-08-25 21:53:57 2015-08-25 19:53:57 GMT time | 2015-08-25 21:53:57 2015-08-25 21:53:57 Time zone adjusted time | 2015-08-25 21:53:57 Time difference to server time: 2 seconds. | 2015-08-25 21:53:57 Program path: C:\SierraChart\ | 2015-08-25 21:53:57 Data Files path: C:\SierraChart\Data\ | 2015-08-25 21:53:57 OS Version Number: 5.1 | 2015-08-25 21:53:57 Locale Information: C | 2015-08-25 21:53:57 Chart #16 is performing a full recalculation because it has been tagged. Chartbook: DAXFUTURE.cht | 2015-08-25 22:11:50 Chart #16 has tagged chart #20 for full recalculation. Chartbook: DAXFUTURE.cht | 2015-08-25 22:11:52 Chart #21 is performing a full recalculation because it has been tagged. Chartbook: DAXFUTURE.cht | 2015-08-25 22:11:52 Chart #21 has tagged chart #20 for full recalculation. Chartbook: DAXFUTURE.cht | 2015-08-25 22:13:09 Socket (37) | Connected. | 2015-08-25 22:13:09 SC Market Stats | Connected to server. | 2015-08-25 22:13:09 SC Market Stats | Sending logon request message. | 2015-08-25 22:13:09 SC Market Stats | Server Name: . | 2015-08-25 22:13:09 SC Market Stats | Server protocol version: 3. Client protocol version: 6. There is a protocol mismatch! | 2015-08-25 22:13:09 SC Market Stats | Unsupported protocol version. Disconnecting. Update Sierra Chart with 'Help >> Download Current Version'. | 2015-08-25 22:13:09 * Socket (37) | Shutdown and closed. | 2015-08-25 22:13:09 SC Market Stats | Disconnected from the server. | 2015-08-25 22:13:09 SC Market Stats | Data feed disconnected. Will reconnect. | 2015-08-25 22:13:09 Using username 0 | 2015-08-25 22:13:10 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 443 | 2015-08-25 22:13:10 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-08-25 22:13:10 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: DAXFUTURE.cht | 2015-08-25 22:13:10 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: DAXFUTURE.cht | 2015-08-25 22:13:11 Socket (38) | Connected. | 2015-08-25 22:13:49 SC Exchange Data | Connected to server. | 2015-08-25 22:13:49 SC Exchange Data | Sending logon request message. | 2015-08-25 22:13:49 SC Exchange Data | Server Name: . | 2015-08-25 22:13:49 SC Exchange Data | Server protocol version: 3. Client protocol version: 6. There is a protocol mismatch! | 2015-08-25 22:13:49 SC Exchange Data | Unsupported protocol version. Disconnecting. Update Sierra Chart with 'Help >> Download Current Version'. | 2015-08-25 22:13:49 * Socket (38) | Shutdown and closed. | 2015-08-25 22:13:49 SC Exchange Data | Disconnected from the server. | 2015-08-25 22:13:49 SC Exchange Data | Data feed disconnected. Will reconnect. | 2015-08-25 22:13:49 SC Market Stats | Connecting to the server ds4.sierracharts.com. Port 443 | 2015-08-25 22:13:49 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-08-25 22:13:49 File >> Disconnect selected. | 2015-08-25 22:13:51 Socket (39) | Shutdown and closed. | 2015-08-25 22:13:51 SC Market Stats | Disconnected from the server. | 2015-08-25 22:13:51 SC Exchange Data | Disconnected from the server. | 2015-08-25 22:13:51 SC Exchange Data | Disconnected. | 2015-08-25 22:13:51 Date Time Of Last Edit: 2015-08-26 05:43:40
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