Support Board
Date/Time: Sun, 22 Dec 2024 19:14:26 +0000
Post From: Unable to clear false open orders
| [2015-08-19 01:26:58] |
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Instead you choose to get insanely defensive. We will do everything we can to set the facts straight. If you call this "insanely defensive" so be it. We take nothing back. And it would be very much a disservice to the user, if we were not clear about the facts and the user was being misled about something and given incorrect information. It is not about defending Sierra Chart, it is about the user understanding exactly what has happened so they are clear on the facts and so they can make their own decision on how to handle this.I would think from a developers perspective who has several offerings as far as broker choice & data feeds you would take this info as an educational opportunity to understand what actually is happening in this specific case of SC paired with TTNet as the data feed and AMP's auto liquidate software. OK, and we have done that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-19 01:44:11
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