Support Board
Date/Time: Sun, 22 Dec 2024 14:44:29 +0000
Post From: Sometimes life has long complex problems (AMP/TTNet)
| [2015-08-19 00:52:58] |
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This is the indication that SC is showing a 3 lot short position that in reality doesn't exist because the auto-liquidate already flattened the position.
This is only on the Trade Stats for Charts tab which most of the time is going to be showing you an imaginary Open Quantity calculated purely off fills that Sierra Chart is aware of. Not on the Trade >> Trade Orders and Positions >> Positions tab reporting the actual Positions from the trade server. It is only the Positions tab which should be relied on.2) After I was aware of this from my account statement, I then flattened the position in the next session which in reality created a new open position within Sierra Chart (which didn't really exist). Upon seeing this, I did try the dis-connect/re-connect option with no change and also tried a restart of Sierra Chart with no change also. I had to contact the trade desk to confirm I was really flat and upon this confirmation they then did something on their end....then had me restart....then the position was gone and Sierra reflected the proper 'Flat' status. And where specifically in Sierra Chart did you see this particular Position reported?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-19 00:53:59
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