Support Board
Date/Time: Sun, 22 Dec 2024 19:41:59 +0000
Post From: Server actively refusing connection to download historical data
| [2015-08-18 19:50:30] |
| User38334 - Posts: 2 |
|
I just bought Sierra Charts package 3 and am trying to populate my charts with historical data. I cannot. here is the error i receive. Would you be able to give me any pointers about what I might be doing wrong? I have live data and the charts populate from the moment i open the software or select "delete all data" but i cannot go further back in time. I'm requesting 180 or 30 days in Chart Settings, but i'm not getting it. Thank you. Current selected Data/Trading service: Open E Cry FIX | 2015-08-18 19:40:12 Intraday data recording state for symbol ESU5 is set to download pending. | 2015-08-18 19:46:56 HD Request # 32 | Downloading Intraday chart data for ESU5 to the file ESU5.scid. Service: oec | 2015-08-18 19:46:56 HD Request # 32 | Download start Date-Time: 2015-08-18 19:39:59.000 | 2015-08-18 19:46:56 HD Request # 32 | Using server: oec.sierracharts.com port 10149 | 2015-08-18 19:46:56 Socket (0) | Resolved address oec.sierracharts.com to IP 65.182.172.164 | 2015-08-18 19:46:56 Socket (68) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-18 19:46:57 Socket (68) | Shutdown and closed. | 2015-08-18 19:46:57 HD Request # 32 | Error downloading historical Intraday data for ESU5. The network socket has been closed. Retrying download. | 2015-08-18 19:46:57 * HD Request # 32 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU5 | 2015-08-18 19:46:57 HD Request # 33 | Downloading Intraday chart data for ESU5 to the file ESU5.scid. Service: oec | 2015-08-18 19:46:57 HD Request # 33 | Download start Date-Time: 2015-08-18 19:39:59.000 | 2015-08-18 19:46:57 HD Request # 33 | Using server: oec.sierracharts.com port 10149 | 2015-08-18 19:46:57 Socket (0) | Resolved address oec.sierracharts.com to IP 65.182.172.164 | 2015-08-18 19:46:57 Socket (69) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-18 19:46:58 Socket (69) | Shutdown and closed. | 2015-08-18 19:46:58 HD Request # 33 | Error downloading historical Intraday data for ESU5. The network socket has been closed. Retrying download. | 2015-08-18 19:46:58 * HD Request # 33 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU5 | 2015-08-18 19:46:58 HD Request # 34 | Downloading Intraday chart data for ESU5 to the file ESU5.scid. Service: oec | 2015-08-18 19:46:58 HD Request # 34 | Download start Date-Time: 2015-08-18 19:39:59.000 | 2015-08-18 19:46:58 HD Request # 34 | Using server: oec.sierracharts.com port 10149 | 2015-08-18 19:46:58 Socket (0) | Resolved address oec.sierracharts.com to IP 65.182.172.164 | 2015-08-18 19:46:58 Socket (70) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-18 19:47:00 Socket (70) | Shutdown and closed. | 2015-08-18 19:47:00 HD Request # 34 | Error downloading historical Intraday data for ESU5. The network socket has been closed. Retrying download. | 2015-08-18 19:47:00 * HD Request # 34 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU5 | 2015-08-18 19:47:00 HD Request # 34 | Receiving Intraday data for ESU5 starting at 2015-08-18 19:46:51 | 2015-08-18 19:47:00 HD Request # 34 | Truncating file to starting Date-Time of 2015-08-18 19:39:59 | 2015-08-18 19:47:00 HD Request # 34 | Timestamp of first Intraday data file record written: 2015-08-18 19:46:51 | 2015-08-18 19:47:00 Added 10 Time and Sales records to Intraday data file for ESU5 after download. | 2015-08-18 19:47:00 HD Request # 34 | Intraday download COMPLETE for ESU5. Completion time: 2s. Unique request ID: 11 | 2015-08-18 19:47:00 Removed historical data download ID 11 | 2015-08-18 19:47:00 Real-time Intraday chart data file updates started for ESU5 | 2015-08-18 19:47:00 HD Request # 34 | Reloading Intraday charts for ESU5 | 2015-08-18 19:47:00 Reloading all charts with filename: ESU5.scid | 2015-08-18 19:47:00 |