Support Board
Date/Time: Sun, 22 Dec 2024 17:37:11 +0000
Post From: Sierra wont connect to Rhitmic anymore
[2015-08-18 11:11:25] |
Sierra Chart Engineering - Posts: 104368 |
This is the actual problem right here: Rithmic Trading | Server Alert: Trading System Connection Broken | 2015-08-18 11:55:44 This could be a Rithmic server problem or it could be caused by a firewall or some other network communication problem. Refer to help topic 1.2 here about this: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 We are thinking, what is the proper procedure to troubleshoot this. Are you running any firewall software on your computer other than the Windows firewall? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |