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Date/Time: Sun, 22 Dec 2024 17:30:12 +0000



Post From: still problem with symbol K200

[2015-08-18 00:45:56]
Sierra Chart Engineering - Posts: 104368
There is still some detail you are overlooking.

We need to see a screenshot of the Trade >> Trade Orders and Positions >> Positions tab. Something is either not right there or there is some setting that is not correct.

Whatever the problem, it is documented here:
https://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition

When locating the Trade Position on the Positions tab you must find a match by comparing both the Trade Account and Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing