Support Board
Date/Time: Sun, 22 Dec 2024 19:45:14 +0000
Post From: Cannot access ETF data
| [2015-08-17 17:57:13] |
| User312980 - Posts: 2 |
|
I am not able to access/download some of the ETFs, for example ERX and URE. The others are working fine. Here is a fresh log output for URE after trying 'Delete and Download Data'. I downloaded latest version this morning . Help -> About shows 1282 Intraday data recording state for symbol URE is set to download pending. | 2015-08-17 13:52:26 HD Request # 28 | Downloading Intraday chart data for URE to the file URE.scid. Service: scbcd | 2015-08-17 13:52:26 HD Request # 28 | Download start Date-Time: 2015-08-14 15:58:59.000 | 2015-08-17 13:52:26 HD Request # 28 | Using server: scdf1.sierracharts.com port 10149 | 2015-08-17 13:52:26 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-08-17 13:52:26 Socket (31) | Connected. | 2015-08-17 13:52:26 HD Request # 28 | Sending historical data logon request message. | 2015-08-17 13:52:26 Socket (31) | Shutdown and closed. | 2015-08-17 13:52:26 The network socket for historical data has been closed. | 2015-08-17 13:52:26 HD Request # 28 | Error downloading historical Intraday data for URE. Historical data logon error: Invalid/missing data for service code: scbcd | 2015-08-17 13:52:26 * HD Request # 28 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for URE | 2015-08-17 13:52:26 HD Request # 28 | Intraday download COMPLETE for URE. Completion time: 0s. Unique request ID: 27 | 2015-08-17 13:52:26 Removed historical data download ID 27 | 2015-08-17 13:52:26 Real-time Intraday chart data file updates started for URE | 2015-08-17 13:52:26 |