Support Board
Date/Time: Sun, 22 Dec 2024 16:16:09 +0000
Post From: Force SC to use SC data service (cont.)
| [2015-08-17 17:02:08] |
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We have tested this and the BATS exchange does properly map to the Sierra Chart Exchange Data Feed when using Interactive Brokers. Therefore, there must be a problem with the Symbol Settings. First Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps If that does not work perform a Full Reset of the symbol settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |