Support Board
Date/Time: Sun, 22 Dec 2024 17:43:57 +0000
Post From: still problem with symbol K200
| [2015-08-17 04:05:31] |
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We did report this to Interactive Brokers. If you see the correct symbol on the Positions tab of the Trade Orders and Positions window, then it is solved. Therefore in this case, refer to the information in this section: https://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition Also there was not a need to start a new Support Request about this and restate everything. That is not the proper procedure. It creates more work for you and for us. You should have responded in the existing Support Request you started on this board. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-17 11:01:21
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