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Date/Time: Fri, 03 Jan 2025 03:01:17 +0000



Post From: Data feed connection problem

[2015-08-07 04:28:04]
Sierra Chart Engineering - Posts: 104368
Your Message Log indicates that you tried to connect to Rithmic and TT.

With Rithmic you got the following error:
Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied"

For possible solutions refer to step 17 here:
Rithmic Trading Platform Service: Setup Instructions

With TT, you got the following error:
TT FIX Data: Received a Logout message. Text = Unable to login to FIX Adapter AMPNON1ORPR: TTUserSetup Error - DGIBSON is not authorized to use FIX Adapter. Please contact your TT User Setup Administrator.


You will need to contact AMP, and inquire which trading platform service your account is set up for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing