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Date/Time: Mon, 16 Sep 2024 19:36:59 +0000



Post From: Chart data errors and the message log

[2015-08-06 06:43:31]
Sierra Chart Engineering - Posts: 104368
Messages like these are triggered by error messages from Interactive Brokers TWS:

HD Request # 2468 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 52. | 2015-08-05 22:14:56
HD Request # 2468 | Error downloading historical Intraday data for D-201509-LIFFE_NF. The symbol is unknown to the server. | 2015-08-05 22:14:56 *

The bolded text is from Interactive Brokers.

And also we strongly recommend that you reduce the number of days loaded in the charts as necessary, to a point where you avoid errors resulting from data not being available for historical futures contracts.

it's not reasonable for one to have to perfectly input the exact number of days such that it won't cause an error due to being before the contract started trading.
Yes it is reasonable. Not precisely, but approximately to avoid errors.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-08-06 07:09:15