Support Board
Date/Time: Sun, 22 Dec 2024 09:13:04 +0000
Post From: Incessant Freezing, Delays of data in my Sierra platform
| [2015-07-30 09:18:10] |
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In this kind of case, the very first step is to start with new Chartbooks in order to simplify your Sierra Chart configuration. Do not use any existing Chartbooks. This is imperative in order to start from a clean state and gradually build up your configuration to what you require. To close your Chartbooks select File >> Close All Chartbooks. Do not use any Advanced Custom Studies either at least for the time being. More information about these can be found in help topic 17: Http://www.sierrachart.com/index.php?page=doc/helpdetails17.html Go to Global Settings >> General Settings and set the Chart Update Interval to 1000. This should take you to a point where everything is stable. After that refer to help topic 30 for all of the possible causes for high CPU usage: http://www.sierrachart.com/index.php?page=doc/helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-30 09:20:39
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