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Date/Time: Sun, 22 Dec 2024 05:23:06 +0000



Post From: Account Support Tickets

[2015-07-29 14:00:12]
davidbrooke - Posts: 55
I'm trying to get setup for a free trial. I am coming from Amp Futures and the data feed is setup but for some reason Sierra Charts isn't setup. I have followed the instructions:
1. Created an account
2. Downloaded and installed the software.

But right after I start Sierra Charts, it logs me out saying "Your current service package does not support this function".

I sent an Account Support Ticket for the issue about 11 hours ago but haven't heard anything. Is this typical response time?
Please advise.
Thanks