Support Board
Date/Time: Thu, 02 Jan 2025 03:25:51 +0000
Post From: SC 1277: Add Custom Study second time freezes SC
| [2015-07-29 12:28:06] |
| bjohnson777 (Brett Johnson) - Posts: 284 |
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Did you even bother to read what I wrote? Did you happen to notice the version number in the title? Put these 2 together and something happened between 1277 and 1278 for the second issue. This is a simple problem to trace down. This is a simple problem to fix. Nothing changed on my side. There are currently 6 active versions of windoze: vista, 7, 8, 10, and servers 2003 and 2008. Has the simple steps I've given been tested on each? Has a profiler been run to see if suddenly 1278 is using far more CPU resources than in 1277? I guarantee you that 99% of M$ users will not be running Task Manager or a CPU load applet to constantly monitor their system. Most don't care and don't want to care. To say that nobody else has noticed this on the first release day when nobody else has installed it yet is a false argument. Did you stop and think that maybe there really is a problem with M$ versions that WINE caught early? Did you stop and think that maybe this problem will only grow with time and cause dozens of wasted hours of troubleshooting to track down later? I get that engineers don't like doing support. I used to do support for CheckPoint Firewall-1 many, many years ago. This is child's play compared to that. I know when I'm being brushed off. I know when I'm being given "we don't give a damn, go away" fake answers. Don't do that to me. I won't accept them. It just wastes both of our time and makes SC support look weak. I know y'all can do far better and have in the past. SC calculates numbers and draws lines. It isn't a complex 3d rendering engine. It dosen't (or at least "shouldn't") be banging hardware in obscene ways. There's no reason why it shouldn't work under WINE... just like it's done in the past... the past being last week. Up until this week, I didn't have any major issues with it... even compiling all the indicators I've posted... and that compiler is a 300meg install. So I'm asking again, please check what happened between 1277 and 1278 that would cause a lock up with the simple steps to reproduce given above. There's only 2 days between their releases. It's not like there's a lot to look for. Murphy's Law dictates that this problem will only become worse in the future. It may take a few weeks to a month, but it will rear it's ugly head again and waste a lot of time. These things never go away quietly. I know this from long personal experience. If y'all need help setting up a linux VM with WINE installed, let me know. It's easy to do. Backing up and restoring it is even easier. Since y'all have a good clean installer with SC, that's just as easy. ...And for the record, I'm not using WINE because I'm a fanboy of it. I'm using it because linux/WINE is far more stable and consistent than a M$ OS would ever be. Windoze is a malware magnet with serious security issues that slowly self destructs over time. ANYONE who's done REAL support will know this. So please try. I don't know the numbers, but I do know I'm not the only WINE user. We like the SC/WINE combo to hold us over until the real linux version gets released. |