Support Board
Date/Time: Sun, 22 Dec 2024 04:59:37 +0000
Post From: Historical data
| [2015-07-28 17:58:10] |
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This problem is specific to the Google symbol (GOOG). We are contacting our data provider about this. This is a problem they need to solve. We expect it will be corrected by the end of the day today. At that time go back to the chart and select Edit >>Delete All Data and Download. Also changing the date range does not change the amount of the available historical data for symbol in the chart data file. That only affects what will be loaded from the data file itself. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |