Support Board

Date/Time: Fri, 18 Oct 2024 08:43:23 +0000

Post From: BB Brent crude no data

[2015-07-23 17:57:18] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Most likely the problem is that your CTS account is not authorized for these exchanges. Go to the BB.20150900.CME_NY chart and select Edit >>Delete All Data and Download. After this provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing