Login Page - Create Account

Support Board


Date/Time: Mon, 28 Oct 2024 11:21:21 +0000



Post From: Custom Indicator Selection Freezing Platform

[2015-07-21 00:22:20]
Sierra Chart Engineering - Posts: 104368
Neither of these Message Logs indicate a freezing problem at the moment in time when the Add Custom Study button is pressed.


Describe the particular problem that is occurring in your case currently and the steps that lead up to it and exactly the step just before it occurs.

It sounds like you are experiencing a different problem and it may be a problem with one of the other DLL files you have. Therefore, refer to help topic 17:
Http://www.sierrachart.com/index.php?page=doc/helpdetails17.html

For the record, you are using 20 custom DLL files when most of our users are using one that we provide. It is likely the problem is one of those other DLL files and the issue is not something within our control.

Please consult with help topic 17 before posting any further Message Logs because those are not indicating any problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-07-21 00:25:57