Support Board
Date/Time: Sun, 22 Dec 2024 05:01:02 +0000
Post From: charts are not updating anymore
| [2015-07-14 11:15:16] |
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Good news. In regards to the YM futures, this is the problem: Message from IB: Historical Market Data Service error message:No market data permissions for ECBOT FUT. IB Error Code: 162. Request ID: 12. | Refer to the documentation here about this: http://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed Make sure the exchanges for the symbols you are not receiving real-time updates on, are subscribed to through your Interactive Brokers account. This is not relevant to the problem but we recommend updating Sierra Chart to the current version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-14 11:16:35
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